Terms + Conditions

Pricing

Prices may vary or change depending on the fluctuations of the market prices for precious metals.

Exchanges and returns 

There is a 14 day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. s.j.crawford will not be covering shipping costs in this situation. 

For exchanges, you may choose another piece of jewelry of the same value & the same conditions as the return policy applies.

To start, you can contact us at sjcrawford.jewelry@gmail.com. If your return/exchange is accepted, We will then send you a return shipping label, as well as for instructions on how and where to send your package. 

It is your responsibility to correctly package the items as exchanges will not be made if the pieces poorly packaged and damaged in transit.

Refunds

Refunds will only be accepted if there was a mistake in manufacturing made by s.j.crawford or have been damaged in transit.

For jewelry breakage, pieces can be repaired or replaced for free within six months of purchase & shipping will be covered by s.j.crawford.

 

You can always contact us for any inquiries at sjcrawford.jewelry@gmail.com.